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At the end of last year, we conducted our annual customer survey to give you a chance to tell us what you think about our product range, our service delivery and even our websites.
Overall, we are pleased to announce customer satisfaction has improved compared to 2017. In fact, by participating in last year’s survey you helped to raise over £12,000 for charity, which we have donated directly to UNICEF.
We know there is still more we can do. Your feedback has highlighted 4 priority areas, which we are committed to investing in further to improve our service.
We are committing to four priorities,
• Improving delivery of goods on time
• Improving sample service
• Improving your website experience
• Resolving customer issues quicker
Finally, your feedback is important to us. We aim to put you first and make dealing with us as hassle free as possible.
Key Applications for Fasteners
Bring your design to life with our extensive range of fasteners.
Our fasteners are designed to work for just about every application. We can also make your job easier with free CAD downloads and free samples on selected products.
Ensure the quality and life of your product with fasteners in the sizes and tolerances you need.
Keep your design together with:
PVDF countersunk screws – meets international quality standards ISO 2009, NF E 25-123, DIN 963 Heat resistant snap rivets – withstands temperatures up to 130° C, handling the heat generated by electronics in use. Nylon and easy to install, these are must-haves for awkward spaces Spacers – available in natural nylon 6, a cost efficient spacer model that serves best to be applied with metal components. It also ensures room for heat dissipation
OEM quality you can rely on, from lightweight to more heavy duty fasteners, for every part of the vehicle.
Fasten your design with:
Barbed fasteners – fast, tool-free assembly. Provides a reliable fitting in bore holes with larger tolerances and holes with or without screw threads Quarter turn panel fastener – supplied in black UL94 HB Acetal RMS-14, a quarter turn helps to release the bottom panel at the time of retaining the fastener Anti-loss washers – full insulation while protecting against moisture and electricity. Resists corrosion, abrasion and most chemicals while providing cushioning and spacing
Fastener failures are often caused by the joint losing clamp load due to vibration and high dynamic loads. You can prevent this with the right fasteners.
Enhance the life of your design with:
Peek hexagon bolt – this thermoplastic polymer material with UL94 V0 rating makes the component compatible for working continuously at 180˚C temperature Hexagon nut – supplied in black nylon 6.6, it has high temperature and chemical resistant properties Washers – available in natural nylon 6.6, it is flexible to be applied in different shapes. It also shows good physical properties and suitable for variety of applications
The environment your application is going in will affect the material you choose. While additives can be applied to materials at the point of processing to enhance desired characteristics, knowing the material’s original state helps you make an informed decision.
With that in mind, let’s start with common materials for knobs and handles.
Materials
Pros
Cons
Nylon
- Most popular materials across all industries - High-impact resistance -Excellent resistance to most oils, fuels and greases - Has good electrical insulating properties
- Tends to absorb moisture from surroundings - Can be attacked by strong acids, alcohols and alkalis
Phenolic
- Cost-effective, lightweight - Resistant to high impact, heat and wear, oils, fuels and greases - Excellent corrosion - Thermal and electrical resistance
- A thermosets, hard and rigid, potentially fail in extremely high-vibration applications
Thermoplastic elastomer (TPE)
- Often used as an overlay material to provide a soft, comfortable feel for the end user - High-impact strength - Excellent resistance to ozone and weathering - Tear and abrasion resistance
- Costly - Vulnerable to heat aging
Polypropylene (PP)
- Semi-rigid - Resists most chemicals - Heat and fatigue resistance
- Poor UV resistance - Oxidative degradation is accelerated by contact with copper
Low Density Polyethylene (LDPE)
- Low-cost material and is semi-rigid - Very tough and can be formulated to be weather resistant - Provides good resistance to some chemicals and low water absorption
- Without additives, LDPE does a poor job resisting the elements and is not resistant to stress
Aluminium
- lightweight compared to other metals - Can be made to almost any strength, and in cold weather, it becomes stronger - Provides very good corrosion resistance - Thermal and electrical conductivity
Although its corrosion resistance is highly rated, it’s not as good as stainless steel
Stainless steel
- Excellent for corrosion resistance - Retains its strength in high temperatures - Hygienic and non-porous - Provides an aesthetic appearance, and as a metal, can be recycled
- If electrical conductivity is important, look for alternative - Cost more than plastics
Brass
- Tough copper-zinc alloy - Wear resistant and frequently used when low friction is required - Excellent thermal conductivity
- Oxidise when exposed to the air - Soft compared to other metals - More costly
The Components Division are committed to achieving the highest standards of health safety and environment (HSE). This commitment includes all of our employees, any other persons affected by our activities, including temporary workers, contractors, customers, suppliers, visitors, surrounding neighbours and environment.
We believe that a strong HSE culture, is the result of sound management systems, and informed, engaged employees. As such we aim to achieve our target of zero incidents through the active involvement of all our employees, and visible leadership of our management team.
Annually we will establish HSE objectives, and maintain appropriate plans designed to sustain and improve upon health, safety and environment management and performance. HSE projects and initiatives shall receive at least equal priority with other operational, manufacturing and quality related projects and be included, as appropriate, in business strategic planning and annual budgeting process.
The Components Divisional Managing Director is responsible for ensuring we have adequate HSE arrangements for all of our sites. This includes ensuring sufficient time and resources are made available to deliver the strategy, policy commitments and other HSE programmes.
This document sets out the policies and procedures that Essentra has put in place to comply with Health, Safety and Environment laws in the countries that Essentra operates
